Facing issues with Apple CarPlay? Check out how to fix Apple CarPlay not working issue in this guide.
Apple CarPlay is a convenient and useful feature that Apple added to iPhone in the iOS 13 update. CarPlay lets you easily access calls, music, and some important iPhone features directly on your car’s display. These features improve your overall experience unless your CarPlay is not working.
Most car manufacturers have Apple CarPlay support, but not every car has one. So check if your car has Apple CarPlay support check visit the Apple official website before trying to use it.
If you are not able to connect to Apple CarPlay, or can’t hear anything whenever Apple CarPlay is connected then you are at the right place. In this article, we will explain how to fix Apple CarPlay not working issue.
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How to fix Apple CarPlay Not Working
Restart your iPhone
Sometimes restarting the phone can fix any issues you are facing with it. Because some bugs and glitches in software can cause problems even with Apple CarPlay. Check out how to restart your iPhone depending on the model. Just follow these steps,
Restart iPhone X and later
Step 1 Press and hold the power and the volume up button at the same time.
Step 2 Drag the slider to turn off your iPhone.
Step 3 Now, hold the power button to turn on the iPhone.
Restart iPhone 6,7, 8, and iPhone SE (2nd and 3rd Gen)
Step 1 Hold the power button until the slider appears.
Step 2 Drag the slider to switch off your iPhone.
Step 3 Now, press and hold the power button to turn on the iPhone.
Restart iPhone 5 Series and earlier
Step 1 Press and hold the power button (top of the iPhone) to switch off your iPhone.
Step 2 Drag the slider to switch off your iPhone.
Step 3 To turn on your iPhone, hold the power button until the Apple logo appears.
These are the steps to restart all iPhone devices. If the CarPlay issue is not fixed after restarting your iPhone, try our other fixes.
Update iPhone
Another way to fix your CarPlay issues is by updating the software to the latest version on your iOS device. Doing this can fix your CarPlay issues. Before updating your iOS device make sure that you have backed up your iPhone data and files. Follow these steps to update your iPhone,
Step 1 Open the Settings app on your iPhone.
Step 2 Tap on the General option.
Step 3 Now, select Software Update.
Step 4 If there is any update available, then press Download and Install to update your iOS device to the latest version.
However, if updating your iOS device to the latest version did not fix your CarPlay problem, then try our other fixes.
Allow CarPlay When the iPhone is Locked
First, we have to find out if Apple CarPlay can work when your iPhone is locked. To allow CarPlay to work when your iPhone is locked, follow these steps,
Step 1 Open the Settings app on your iPhone.
Step 2 Tap on General.
Step 3 Now, tap on the CarPlay option.
Step 4 Here, select your car from the list.
Step 5 Finally, turn on Allow CarPlay While Locked.
Doing this will let you use your Apple CarPlay even when your iPhone is locked.
Turn On Siri
If CarPlay’s hands-free functionality is not working, then you have to enable Siri for the hand-free functionality. To do this, follow these steps,
Step 1 Open the Settings app on your iPhone.
Step 2 Tap on the Siri & Search option.
Step 3 Turn on all the three options from the given list,
“Listen for Hey Siri”
“Press Side Button for Siri”
“Allow Siri When Locked”
Now you can flexibly use Siri by commanding or by pressing the side button. This will work even when your device is locked. Check if the CarPlay not working issue is fixed, if not, move on to the next fix.
Turn Off USB Restricted Mode
Apple will automatically turn off the USB accessory feature when your device is locked for a long time, this can mess with CarPlay. To fix this, you have to turn off USB Restricted mode. You can do this by following these steps,
Step 1 Open the Settings app on your iPhone.
Step 2 Tap on the Touch ID & Passcode option.
Step 3 Enter your passcode.
Step 4 Under the Allow Access When Locked option, turn off the toggle next to USB Accessories.
After this, the USB will not automatically disconnect while your iPhone is locked. If this hasn’t fixed your Apple CarPlay issue, try the next method.
Restart Car Infotainment System
Just like how your iPhone might have glitches, your car infotainment system might have glitches too. So you should restart the car infotainment system as well.
To restart the car infotainment system, press the power button on your car infotainment system and hold it down for a second and the system will restart. Sometimes, the restart procedure could differ based on the car model, so it is wise to check your owner’s manual.
Update Infotainment System Software
Just like iPhones, your car’s infotainment system has to be up to date as well.
The process will differ depending on car manufacturer and model, so refer to your car manual or car’s official website to update your car infotainment system.
This may fix your CarPlay issues, if not then might be some other problem.
Check USB Port and USB Cable
A damaged USB cable or a loose/broken port can cause connection issues between your iPhone and car. So check and see if your Lightning cable and car’s USB port are in good condition.
Try replacing the Lightning cable and connecting again. Your car will also have multiple USB ports so, try connecting to a different port, if the connection is not snug.
If your car still won’t play music from your iPhone, then check our other fixes.
Contact Apple Support
If all these methods fail, then you can contact Apple support for help with your CarPlay issue.
You can contact an Apple customer service representative and ask them to assist you. Or you can also visit an Apple store and ask them for a fix.
If your iPhone is out of warranty, you can use online chat features. Go to the official Apple website and from the menu bar, tap on support. Select the device with which you facing issues. Here, you can contact an Apple Representative using the Live Chat feature to chat and solve your issues.
How to fix Apple CarPlay Not Working after Update – Conclusion
So there you have it, all the methods for How to fix Apple CarPlay not working issue. If you are someone with the issue, then I recommend you to try all the fixes one by one. I hope this article helped you to fix Apple Carplay issues.
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