Want to cancel AppleCare plan and get a refund? Learn how to cancel AppleCare plan and get a refund in this article.
AppleCare is a service by Apple that offers protection to your Apple devices. Purchasing an AppleCare plan for your device provides you with peace of mind, but however, it’s not for everyone.
AppleCare costs are reasonable for the protection it offers, but people who are generally careful with their devices don’t have to invest in it. And so if you purchased AppleCare and want to cancel it, but don’t know how then you are at the right place.
In this article, we will explain how to cancel AppleCare plan and get a refund for it. There are many ways you can do this and we will explain them all.
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How to Cancel AppleCare Plan and Get a Refund
Table of Contents
AppleCare is a service that provides protection in addition to the standard warranty. Apple devices usually come with a 1-year limited warranty and 90 days of telephone support.
There are two AppleCare plans,
- One is a subscription-based payment plan for which you have to monthly. You can cancel this plan anytime you want.
- The second is a plan that you can purchase upfront when buying a device. This will cover the device for 2 or 3 years depending on the device.
If you want to cancel AppleCare for a device, you should know that you cant buy AppleCare again for that device. So think before you cancel. If you are ready, continue reading to know How to Cancel AppleCare Plan and Get a Refund.
How to cancel the AppleCare plan that you pay monthly
If you are on a monthly AppleCare plan, then you can cancel it similar to how you cancel other Apple subscriptions. If you don’t cancel, it will automatically renew every month.
Once you cancel an AppleCare subscription, you won’t receive any refund, instead, you can avail of the benefits until the end of the billing date (usually the last day of the month).
Check out how to cancel AppleCare monthly plans below, just follow the steps,
On iPhone
Step 1 Open the Settings app on your iPhone.
Step 2 Tap on your name.
Step 3 Now, tap on Subscriptions.
Step 4 Tap on the plan that you want to cancel.
Step 5 Tap on Cancel Subscription to confirm.
On iPad
Step 1 Open the Settings app on your iPad.
Step 2 Tap on your name.
Step 3 Now, tap on Subscriptions.
Step 4 Tap on the plan that you want to cancel.
Step 5 Tap on Cancel Subscription to confirm.
On iPod
Step 1 Open the Settings app on your iPod.
Step 2 Tap on your name.
Step 3 Now, tap on Subscriptions.
Step 4 Tap on the plan that you want to cancel.
Step 5 Tap on Cancel Subscription to confirm.
On Mac
Step 1 Open the App Store on your Mac.
Step 2 Now, Sign-in. Click on the sign-in button and enter your username and password to sign in. You can also click on the photo (or your name) to sign in.
Step 3 Click on View Information and sign in again if prompted.
Step 4 Now scroll down to the Subscriptions section and click on Manage.
Step 5 Click on Edit next to your AppleCare subscription.
Step 6 now, click on Cancel Subscription.
How to Cancel the AppleCare plan that you paid in full
Don’t worry if you have paid for an AppleCare plan in full, you can still cancel and get a full refund or a partial refund depending on when you cancel. However, you might have to pay a cancellation fee.
If you cancel AppleCare within 30 days of purchase, you will receive a full refund. However, if you used AppleCare for a service, then you will only receive a partial refund. Apple will deduct payment for the service payment before refunding.
If you cancel after 30 days from purchase, then Apple will only refund partially for your AppleCare. Apple will calculate the refund based on this formula,
Refund = [the percentage of unexpired Plan] – [cancellation fee, which is usually 25 dollars or 10 percent of the amount] – [value of any service provided]
Now that you know how much you’ll receive, check out how to cancel your AppleCare Plan and get a refund, just follow the below steps,
Step 1 Open the Apple Support webpage.
Step 2 Now, click on More and then click on Hardware Coverage.
Step 3 Now, click on Other Hardware Coverage Topics.
Step 4 Click on Cancel or request a refund for an AppleCare plan.
Step 5 You will get connected to a customer representative, tell them that you want to cancel your AppleCare plan, and get a refund.
Use Live Chat support to Cancel AppleCare
If you plan to use Apple Live Chat to cancel AppleCare, then you have to make sure that you have some stuff in hand. These are,
AppleCare product number and the serial number of the device/s covered by the plan. Or you can use the sales receipt.
You can find the serial number of a device by,
For iPhone
Step 1 Open the Settings app on your iPhone.
Step 2 Tap on General.
Step 3 Now, tap on About, you can find the serial number here.
For iPad
Step 1 Open the Settings app on your iPad.
Step 2 Tap on General.
Step 3 Now, tap on About, you can find the serial number here.
For Apple Watch
Step 1 Open the Settings app on your Apple Watch.
Step 2 Tap on General.
Step 3 Now, tap on About, you can find the serial number here.
For Mac
Step 1 Click on the Apple menu.
Step 2 Now, select About this Mac, and you can find the serial number here.
For AirPods
Step 1 Open the Settings app on your connected device.
Step 2 Now, tap on General.
Step 3 Tap on About.
Step 4 Tap on the AirPods model to check its serial number.
Cancel over the phone, by mail, or by fax
You can also cancel AppleCare by,
Call 1-800-800-2775 and request for cancellation of your AppleCare plan.
Sending a written request to Apple. You can mail or fax this request. Make sure that your request includes your Plan Agreement Number and a copy of the proof of purchase.
- Send your request: AppleCare Administration, P.O. Box 149125, Austin, TX 78714-9125, U.S.
- Or fax it: 916-405-3973.
Conclusion
So there you have it, all the ways to cancel AppleCare plan and get a refund for the same. You can call, fax, or cancel directly from an Apple device.
We hope this guide on how to cancel AppleCare plan and get a refund was helpful. Let us know which method you prefer in the comments below.
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